Research released by Harvard Business School identified the importance of employee engagement, while also finding that less than 50% of companies actually measured engagement against performance. Once you accept that employee engagement (rather than satisfaction) counts, you need to understand what to actually count. This research also identified the following most impactful engagement drivers that […]
International Research Read More »
Our own research of Australasian businesses over the last 10 years shows that employee satisfaction results are skewed more positively than business performance or employer satisfaction results, and are less relevant or aligned when businesses are not performing to expectations or not achieving their business goals. The research suggests that business owners may not
We need to be clear about what we mean by engagement and alignment. Employee engagement can be defined as an emotional commitment an employee has to their work and organisation. An engaged employee cares about their work and their role in the organisation – and they will go above and beyond to meet business objectives.
Engagement and Alignment drive Business Performance (not Employee Satisfaction) Read More »
Many HR professionals and business advisors maintain that high levels of employee satisfaction are core to business success and performance. They live and breathe the mantra that ‘happy employees drive business success’ and encourage and direct managers and owners to ‘make employees happier… and your business will succeed’. We have struggled with this concept for
Employee Satisfaction Doesn’t Mean Profit Read More »