Of course it does! The stronger your foundations are, the more sustainable your building. Business is similar. Having strong foundations of processes and systems is fundamental to building a strong business. Each business needs to ask the following questions:
- Do we review your processes regularly to ensure that there is no unnecessary duplication, rework or waste?
- Do our business systems meet the needs of the customer and staff?
- Do we have a quality system that works?
- Does our business measure the quality, cycle time and costs of the clients’ requests?
- How long does it take for us to respond quickly and effectively to comply with changing legislation?
These questions are part of the balanced scorecard approach that Tweak HR uses to ensure that the businesses we work with have their activity aligned with their strategy. Click here for a free Business Health Check.